We can offer as an alternative Tulum + Coba + Cenote
This tour is designed for people who want to visit as many places as possible in the same day
If you are visiting from an area such as the USA or Canada and only have dollars or Euros it is ok to pay with the currency that you have.
People have surprisingly sent us emails asking us if there are tricks in our pricing, the answer is simple No. We have the lowest prices on the market and are able to keep our prices low beacuse we are the direct providers. No tricks needed, we leave out the salesman that often inflates prices to make a commission. Even with such great prices we keep one thing number one, and that's our quality!
Check the Included and Not Included tabs so that you can make a comparison with our competitors. We try to be as transparent as possible to avoid any misunderstandings
Departures from Playa del Carmen
Our mission is to try to save you as much money as possible so we will not make you go to a meeting place where you have to pay for transportation
The majority of cases the meeting point will be in the lobby of your hotel. Only in a very few specific cases due to questions of logistics or inability to have access to your hotel would we need to meet you in another location.
We try to provide everything needed for you to enjoy your day however, we always recommend that you bring along cash for anything that you may want to buy along the way.
Dear customers, the following information specifies the things that are not included. We try to include everything you need to enjoy your visit. However, there are a few things not included such as tips, photos, etc. We like to make everything known upfront so that there are no misunderstandings.
We try to include everything in the descriptions but if you have any questions please feel free to send us a message on WhatsApp or send us an email. Our operators are here to serve you
Only here will you find the best promotions to visit Tulum, this is possible because we are the direct providers of the excursion which allows us to give you the best prices without affecting the quality.
Reserve with us and leave out the middleman who only makes the prices higher. You won’t regret it.
These promotions are valid until April 10, 2022.
*Terms and conditions
If you would like to apply for one of the promotions send us an email, or call our customer service department so that the discounts may be applied.
Don’t wait, reserve now and take advantage of our great promotions and discounts www.tulum-tours we are the best!
Prepare yourself for hot weather. Bring an umbrella, sunglasses, sunblock, hat, water, and your swimming suit if you want to swim at the beautiful beaches.
Reserving your tour with us is very simple, usually it is only necessary to make a reservation to guarantee your space, and the rest can be paid the day of the tour.
Once you have made your reservation we will send you all of the necessary information including pickup location, telephone numbers everything you need to assist you in case of any questions or problems
1.- How long is the tour to Tulum, Coba, and Paradise beach?
The duration depends on where your hotel is located if you are in Cancun or Playa del Carmen, but overall the tour is approximately 10-11 hours and you will visit 3 fantastic places. Tulum, Coba and Paradise beach
2.- What is included in the tour to Tulum, Coba and Paradise beach?
3.- The price seems really low is there some kind of trick?
That's right our prices are the lowest on the market, and you want to know why? It's because we are the direct providers of the excursion, which means that we are able to give you the best prices without affecting the quality. We are upfront with everything that is included and What is not included, so that there are no misunderstandings. Our answer in short is there are No tricks, if you have any questions just contact us
4.- Is food included? What type of food is it?
Yes, food is included at the designated restaurant, the menu is typical mexican food. It is important to remember that the drinks at the meal are not included in our pricing.
5.- Are drinks included?
No, drinks are not included, you may however bring your own drinks. At the restaurant you are not allowed to bring in drinks or food, and must be purchased at the restaurant. The archeological areas will only allow you to bring in water.
6.- Can we go swimming at the beach during the tour of Tulum, Coba, and Paradise beach?
Yes, at Tulum and Paradise beach you will have free time, and may utilize that time to swim
7.- Can I bring food for my baby?
Yes, we understand that babies eat different foods and on different schedules. You will be permitted to bring food for them into the restaurant. In the archeological zone you will need permission from the custodians there before bringing in anything other than water.
8.- Can we bring food into the archeological areas?
Unfortunately no, there are hardly any garbage bins, as they do not want anything brought in that would create garbage in the area. It is not permitted to bring food into Tulum or Coba
9.- How much time will we spend at each place?
TThe times are approximate and depend on many factors, however we can provide you an idea based on our previous experience
1.- How can I reserve?
Send us an email, call, or WhatsApp to the numbers listed on this page. Indicate what day, the number of adults, and children. We will tell you if we have spots available,and pay a deposit to guarantee your reservation. The rest of the money can be paid when your group is picked up. You also have the option to pay for the tour completely ahead of time so that there is nothing left to do on the day of your excursion.
2.- If I buy the tour online how do I get my tickets?
As soon as the deposit has been charged we will send you an email with all of the information including meeting place, times, photos of the guides,etc. This email is your ticket, your reservation number will be located there and that is all we need to identify your group.
3.- Do I need to reserve for a specific date?
Yes, especially during the holidays we tend to be full on all of our tours. It is advisable to reserve for a specific day to guarantee your spot on the transportation.
4.- I don't have a credit card, how can I reserve it?
You can make a deposit directly to our bank account, you can also pay by debit card, or PayPal. You also have the option to pay at the time of the tour (restrictions apply)
5.- I’m not really confident, and have had bad experiences before, can I pay for the tour at the time of the tour?
Yes, we are very flexible with the payment. However, we do ask that you guarantee your date with our online advisors so that we do not fill unnecessary spots,so restrictions do apply but we do have this option. Send us an email for more information.
6.- What hours are Customer service agents available?
We work all day, but the times that there is someone in the office is Monday to Friday 7:00am- 10:00pm, Saturday and Sunday 7:00am -9:00pm.
7.- Can I transfer my ticket to another person?
Yes, without problem as long as both parties are in agreement and you let us know.
8.- How do I call from out of the country?
If you are calling from the United States we have US telephone numbers available. If you would like to speak directly with our Playa del Carmen office you can call +52 987 112 9491
9.- If we have a reservation for a specific day and something out of our control happens are we able to change the day?
Without problem, the only thing we ask, if possible please give us at least 12 hours notice, so that we can give those spaces to others.
10.- Can I pay using someone elses credit card?
No. Unfortunately that's not allowed
11.- I can't print my coupon, what can I do?
If you have lost the number, contact us for a new confirmation number. But, as long as you have the number available that is all we need, along with the name included on the reservation. Our operations have a list of names and confirmation numbers.
12.- When can I cancel?
You can cancel at any moment, we just ask that you give us a 12 hour advance notice. If you do not present the day of the excursion there will be NO refund for a no show (each case is different and can be analyzed to determine if there are any exceptions).
13.- How can I contact you?
We have all measures available for you to contact us. You can contact us by phone, send a text message, WhatsApp, or email. You can locate us in person at our office in Playa del Carmen.
14.- I'm interested can you call me?
Yes, just send us your phone number and one of our operators will contact you
15.- What are your cancellation and refund policies?
As long as you notify us of any changes or cancellations 12 hours in advance,no charges will apply. We also have a bad weather policy, if it is raining really hard and you determine that it will be like this all day, you can cancel with 100% refund. There is no other company that offers you all of these flexible options
1.- What is the price of the Tulum, Coba and Paradise beach tour?
From Playa del Carmen these are the prices
From Playa del Carmen the prices for adults and children over 9 years old is $70 usd per person, for children 3-9 years old $45 usd, and for under 3 years old is free however, they will not be assigned a seat on the bus and must travel on your lap.
From Cancun these are the prices
From Cancun the prices for adults and children over 9 years old is $60 usd per person, for children's 3-9 years old is $55 usd, and for under 3 years old is free however, they will not be assigned a seat on the bus and must travel on your lap
2.- What age is considered an adult vs child?
From Playa del Carmen the prices are;
Older than 9 years old is considered an adult and prices are $70 usd per person. Ages 3-9 years old are considered children and the price is $45 usd ( if your child is younger than 9 years old but taller than 4ft 7 inches you will need to prove their age. Children under the age of 3 are free.
From Cancun these are the prices
Older than 9 years old is considered an adult and prices are $60 usd per person. Ages 3-9 years old are considered children and the price is $55 usd ( if your child is younger than 9 years old but taller than 4ft 7 inches you will need to prove their age. Children under the age of 3 are free.
3.- We are a big family, do you have any group prices?
Yes, contact us to find a package your size and see what discounts we have available.
4.- What promotions do you have?
Send a message, we can help you
5.- I'm not Mexican do I get the same price?
Yes, everyone has the same prices and discounts available. You can pay with pesos, dollars or euros. The exchange rate for the day will apply to the cost of the excursion
6.- How can I pay?
Payments can be made using all payment types; bank transfers, cash, online transfer, PayPal, etc. Contact us for more information
7.- Can I pay with dollars or Euros?
Yes, we will just apply the exchange rate for the day. If it is another type of currency please contact us to see if we accept the specific currency
8.- Can I pay by credit card?
Yes, without problem, this is actually our most common form of payment. Please note if paying by credit card there is a 4% bank fee applied.
9.- Can I show my confirmation number using my cell phone or tablet?
Yes, we have updated lists daily with names and confirmation numbers. We only need your confirmation number and name
1.- Is transportation included?
Yes, transportation is included. Depending on the number of people we have reserved for the day will determine if you will travel by van or bus. All vehicles have air conditioning and professional drivers
2.- Where will you pick me up?
In the comfort of your hotel as long as we know the address and it is on our predetermined route. There is no pickup in popular areas, only hotels or hostels. If you would like more information check this link
3.- How can you guarantee me that you will pick me up?
We have a reputation to withhold and nowadays with social networks it is very easy to get a bad reputation, we take great care of our image and we will never sell you something that we are not sure that we can fulfill. In addition, we offer you the option to pay the day of your tour, we have no problems in regards to this (restrictions may apply). If you have any questions send us an email, we are here to serve you.
4.- How long will you wait when picking me up?
5 minutes,remember that there are more people that we have to pick up, so out of respect for others we ask that you be ready at the scheduled time.
The itinerary that we put in place is subject to change without prior notice these reasons may be for logistics or security reasons. However 99.9% of the tours are able to stick to the listed itinerary.
Unfortunately there are certain details that you must take into consideration before taking this tour. We try to be as detailed as possible to avoid any misunderstandings. If you have any questions at all please feel free to contact us, we are here to serve you
There always exists the possibility of situations out of our control, we are very understanding please check the following information and if you have any questions contact our customer service department