On private excursions you set the limit, you can stay as long as you consider necessary, there is no problem, for example 2,3 or maybe 4 hours, although the place can be visited very well in two hours, including photo time. 
The archaeological zone of Tulum is wonderful, the energy you feel is pure and vital. You'll be fascinated by that day, and we are almost sure that you'll return.
The cenotes in the Tulum area are some of the most beautiful in the world, cenotes of crystal clear water some are open others are closed.
The archaeological zone of Coba is approximately 30-40 minutes from Tulum, deep in the jungle, almost to the limits of Yucatan. The site where these Mayan ruins are located is huge, somewhere I read that only 6% of what was once Coba is known, because the jungle devoured many of the buildings after the abandonment of its inhabitants.
Private excursions to Tulum are an excellent option, especially if you are a large family, however, they are not the most economical options, but if the option with greater freedom of action, is important to emphasize that the van is only for you, and the guides are 100% private
The price is based on the number of people on the tour and the number of people is based on the number and type of vans that we will have at your disposal, all this to have the best quality that you and your family deserve
We have different types of trucks, for example, the Toyota HIACE that has a capacity of 12 people, but we also have larger options for example the Sprinter that has a capacity of 19 people, it is important to note that all have air conditioning and are recent models
Our company owns the vans, which allows us to give you the best price on the market for the specific type of customers looking for private excursions to Tulum.
Now if the vans do not meet your expectations, we also have Suburban or SUV that are more comfortable, although the price is different, send a message and we will gladly quote you without commitment.
In the case of private excursions we go to the lobby of your hotel, condominium, Airbnb etc. Just say your address and the time you want us to pick you up and punctually we will be there.
Everything you need for a spectacular day is included in this tour, it is important to have cash because some places do not accept credit cards, but just as there are things included, it is also important to make it clear that there are things that are not included.
Remember that you assemble your itinerary according to your expectations and if you have any specific requirements, it is important that you let us know and we will gladly do our best to accommodate you.
Throughout the excursion there are some things that are not included, this list is only illustrative and is not meant to be a complete guide of things that are not included Remember that being a private excursion we can add things to the excursion such as breakfast, life jackets etc.
We are flexible and almost everything can be included as long as we are notified in advance to make the necessary adjustments.
This list has the most common options that are not contemplated in the online quote, if you have any questions send a WhatsApp message, we are always happy to support you in whatever you need.
Attention to detail is one of our guiding principles, and is the basis for our success. However, this list is not meant to be a complete list and varies depending on each person and their personal needs. Here are the things that we consider to be the most common things you need to bring to have a magnificent day.
Some things are more necessary than others, bring what you have, we can look for a solution to what is needed
We accept the most common forms of payment on the market
Important: Being a private tour it may be necessary to pay a deposit, as it is necessary to prepare to make the private tour for you. Please contact our customer service department which will provide you with the help you need.
1.- Is this excursion to Tulum 100% private?
Yes. The tour is private in transportation, it's just you, your chauffeur and your private guide. It is important to note that in the archaeological zone of Tulum there will be more people
2.- What does the private excursion to Tulum that include?
3.- On the private excursion to Tulum, can I make stops outside the itinerary?
Of course, it is one of the advantages of the private tour to Tulum
4.- Can I stay in the places as long as I want?
Yes, you are the ones who decides how long you want to be in each place based on your expectations and tastes.
5.- How long does the excursion last?
It depends a lot on you and the options you want to add but being an excursion, we make it work with your times, we only ask you to share your idea of the places you would like to visit is.
It is up to you, it can be done as fast as you want or as long as you want.
6.- Broadly speaking, what does the excursion to Tulum Privado include?
7.- You have a very competitive price; how do you achieve it?
We have everything you need to do the tour, vans, guides, special prices with almost all cenotes etc.
8.- If you add the visit to Coba you can add a buffet meal, what kind of food is it?
It is a regional buffet type meal (not gourmet) you can eat as many times as you want and the portions you want, however, drinks are not included and have to be paid in cash when you finish eating
9.- The private excursion to Tulum, does it include drinks?
You can add water in a fridge that is in the van, however, the van can stop at a store where you can buy the drinks you like, soft drinks, beers, etc.
10.- Is there a place where we can swim?
You can visit the beach of Tulum, which is one of the most beautiful beaches in Mexico or you can add the visit to a cenote, which in the Tulum area are one of the most beautiful in the world
11.- On the private excursion to Tulum, can I take my children?
Sure, it's a private tour, take whomever you want, kids in your arms, seniors, disabled etc.
12.- What can I bring in the archaeological zone of Tulum?
Basically, only water and small cameras such as cell phones, it is not allowed to bring food because it would generate a lot of garbage
13.- How long can I be in each place on the private tour to Tulum?
On the private tour to Tulum, you can be in the places as long as you wish
1.- How can I make the reservation for the private excursion to Tulum?
The fastest is a Message on WhatsApp, although an email if it is in advance is fine
2.- I have already made the reservation through the website, what steps do you follow to make the reservation?
If you send an email, you will be answered in a maximum of 12 hours, but if you want an immediate response send a message on WhatsApp or call to confirm your reservation
3.- Can you send me more detailed information because I am not sure about booking yet?
We can send a more detailed description, although the ideal way is to establish contact by WhatsApp, it is the fastest way, there they will answer all your questions quickly.
4.- Unfortunately I do not have a credit card, what can I do?
You can make deposits, transfers or cash payment, it should be noted that if it is a private tour you have to give a 50% deposit to guarantee your reservation
5.- I have been left before, are you sure they will pick us up?
Of course, if we accept the reservation we have the commitment to you, send a message on WhatsApp to be in constant communication
6.- What office hours do you have?
7.- Can someone other than me make the reservation?
Yes, we only need where and at what time we need to pick you up. Make sure that you give this person all the detailed information to avoid misunderstandings
8.- I am not from Mexico, how can I call?
Our customer service phones are (+52) 987 112 9491 or our USA phone +1 305 600 5776
9.- What are your cancellation policies?
10.- Can I pay with someone else's credit card?
It is difficult, it is necessary for the person holding the credit card holder to pay
11.- I didn't bring my receipt of confirmation of services, what do I do?
Everything is now designed to be digital, you can show it on your cell phone or just with your name
12.- There was a last minute change and I need to change the date, how do I do it?
We only ask that you let us know as soon as possible to adjust and try to accommodate the van with some other interested customers.
13.- How can I call / contact you?
The easiest way is by WhatsApp, by online chat, email, Facebook, Instagram we have all the ways available
14.- I have some doubts, can you talk to me on the phone?
Yes, we only need the complete number with everything and long distance keys
15.- What are your cancellation or refund policies
If it is a private tour reservation, the following conditions apply:
1.- How much does the private excursion to Tulum cost?
The price depends on the number of people, the places to visit, but it is very easy, there is a quote that gives you the price automatically
2.- When are children, adults, etc., considered?
Usually
3.- We are a large family, can you give us a better price?
Each case is analyzed separately depends on the time of year, number of people, place of departure etc., send an email and we can gladly look for something which fits your budget.
4.- What promotions are in force?
Send an email we have promotions valid all year round
5.- I am a foreigner, do I apply the same price?
Yes, the price is the one shown online, sends a message each case is analyzed separately
6.- What is the payment process?
The ideal is to make a deposit of 50% before the departure of the excursion to guarantee the reservation and in cash on the day of the departure of the excursion, however, we are open to negotiation send a message and we gladly help you
7.- We are foreigners, can I pay you in another currency other than mxn pesos?
You can pay in dollars or euros, if it is some other type of currency send an email to check if we accept it or not
8.- Can I pay with my credit card?
Yes, but we only accept Visa and MasterCard
9.- I have my receipt on my cell phone, is there a problem if I show it there?
No problem, in fact, it is better, so no paper is wasted
1.- Do they pick us up wherever we are?
We pick you up wherever you are if it's on the corridor from Cancun to Tulum
2.- What is the meeting place for the private excursion to Tulum?
When it's a private tour in your hotel lobby or outside your condo or wherever you want
3.- I am very worried, will they pick us up?
It is guaranteed if we accept the reservation, send a message on WhatsApp to be with constant communication
4.- I was late, can you wait a few more minutes?
No problem, we can wait as long as you need, it is one of the advantages of the private tour
The present itinerary that we put at your disposal is based on years of experience that we have taking private excursions to the archaeological zone of Tulum. It is the best way to get more out of the main places of interest.
However, you are the boss, this is a private excursion to Tulum, and we will always do what the client wants. We can advise you based on our experience, but you have the last word for the places to visit, as well as the order and timeframe.
It should be noted that this is a private excursion to Tulum, so during the entire tour you will have a driver, and an expert guide in the Mayan civilization who will be with you from the beginning of the tour, answering all your questions you may have about the Mayan civilization and the daily life of this area.
We have options for all budgets, it is important to note that the private tour to Tulum is an excellent excursion for large groups or for people who want to do very specific things when visiting Tulum. We also have shared excursions to Tulum at a very attractive price, for example.
If you have any questions please do not hesitate to contact our customer service agents who are at your service for any questions you may have.
In this excursion it does not matter where you are staying, as long as they let us pass, we can get to any hotel that is in the area of Cancun, Playa del Carmen, Tulum or Riviera Maya, you can also start at the time you want, taking into account that Tulum opens it at 08:00 am
It is ideal to get to Tulum as soon as they open the archaeological zone which is at 08:00 am, for 2 very important reasons
It is important to emphasize that in the private excursion to Tulum you can stay as long as you'd like to meet your expectations of this beautiful place
Coba is an impressive archaeological zone, it is deep in the jungle of Quintana Roo, which adds a touch of adventure to the visit.
Coba is barely rebuilt, and allows you to see how the jungle exerts an impressive force on the constructions, only a small part is excavated and even, so it is an unmissable visit, walking from ruin to ruin is like traveling in time
Coba can be toured by bicycle or on tricycles that local people take you on, IT'S WORTH IT!
Yucatecan food is a delight to the palate, there are many exquisite dishes that you can try made by the hands of Mayan descendants, with one of the best seasonings in the region. It is important to note that it is a buffet meal, you can serve the portions you want, as many times as you want.
However, drinks are not included in the price if they must be paid in cash at the end of the meal.
The cenotes in the vicinity of Tulum are world class, they are a source of life, their crystal-clear waters are a delight for the midday sun, and we have special prices as we are wholesalers in the vast majority of the best cenotes in the area, I highly recommend Grand Cenote.
This excursion being private you can visit the famous beaches of Tulum, the best are Playa Santa Fe, Pescadores, and Paraíso, all are close together.
It is a real pleasure to walk along this beach, its fine white sand, the turquoise water has a beautiful and super quiet view.
On the beach you can go swimming with rays or turtles with the guys who are there at super cheap prices
On the way back you will be able to rest and remember with emotion those spectacular places you visited on this incredible day of your vacation
We will leave you in exactly the same place where it all started, in the lobby of your hotel
Unfortunately certain physical requirements are necessary that if you are a person in good physical condition you should not have any problems.
More than restrictions, they could be things to consider
We understand the fact that sometimes things don't go as planned, we understand it and we are sensitive to it, so we ask you to let us know as soon as possible if something got out of control to make the necessary arrangements.
Being a private tour the cancellation policy is governed by the following conditions
