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- Description
- Prices
- Meeting Place
- Included
- Not Included
- What To Bring
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
Reading time 3.40 minutes
What’s the quick excursion to Tulum or Tulum Express?
Quick Description
Would you like to explore one of the most stunning Mayan cities on Earth, a true archaeological treasure of the Riviera Maya? You absolutely must see the ancient Mayan city of Tulum
Located on the Caribbean Sea, Tulum provides the perfect setting to combine history, culture, and traditions
Tulum is history, nature, and culture. The archaeological site of Tulum faces the Caribbean Sea. The main pyramid, or El Castillo, stands on a small cliff, offering incredible panoramic views of the Caribbean. Imagine the combination of the turquoise blue sea with the archaeological site; it creates images that will last forever in your mind
Tulum's nature is incredible. Imagine the jungle, the beach, and the coral reef. If you add Mayan architecture to that and use your imagination, you can visualize its inhabitants arriving in their canoes to exchange products from as far away as Central America. They traded corn, cacao, jade, quetzal feathers, jaguar skins, and more
Don't miss the chance to experience this unique adventure!
What are the benefits of booking the Tulum Express tour?
You want to visit Tulum, but you don't have much time for various reasons
- You want to relax and enjoy all the amenities of your all-inclusive resort without spending too much time traveling
- Because you have young children who might not be able to handle a long excursion
- If you have afternoon plans, this morning tour is perfect for you
- If your flight is scheduled for the afternoon/evening, this morning tour is perfect for you
If any of these options sound appealing, then the Tulum Express tour is perfect for you
Tulum Express Tour: Availability and Schedules
The Tulum Express tour runs daily, but it departs very early in the morning to ensure you're back in Playa del Carmen or the Riviera Maya by lunchtime, leaving the rest of your afternoon free for other activities
The pick-up time depends on your hotel location
Tulum Express Tour: Duration
The approximate duration of the Tulum Express tour is 5-6 hours, provided your hotel is located in Playa del Carmen or on the way to Tulum
Tulum Express Tour: Experience
One of the best ways to quickly visit the archaeological site of Tulum is with our Tulum Express tour
We provide a range of tour options to Tulum, with departures from Playa del Carmen and the Riviera Maya
If you're short on time but eager to explore Tulum, this half-day tour is ideal. It offers a concise yet comprehensive visit to the Mayan ruins, allowing you to enjoy the rest of your vacation. While we recommend combining it with other activities, it's a great option for those who want a quick immersion into Mayan culture
Explore Tulum
For those who love a good hike and a stunning view, Tulum is a must-visit. This coastal archaeological site offers a unique blend of history and natural beauty, making it a truly unforgettable experience
A unique Mayan religious site nestled on the pristine beaches of the Mexican Caribbean, Tulum offers breathtaking views and crystal-clear waters. It's an unforgettable experience for any visitor to the Riviera Maya
The archaeological site is exceptionally well-preserved. All monuments are enclosed within protective barriers, and a clearly marked trail guides visitors throughout the site
We'll visit the different buildings accompanied by a certified guide who will answer all your questions about this walled city, as well as the different theories about its purpose
Tulum as a trading center
Tulum played a very important role in the pre-Hispanic era, due to its privileged geographical location for trade routes from Central America and the Aztec peoples of central Mexico. It was a natural port where countless goods were exchanged, such as cacao beans, honey, fish, deer skins, jaguar skins, quetzal feathers, etc.
Surrounded by a protective reef, Tulum's castle (main mayan ruin) played a crucial role in maritime navigation. It's believed to have served as a beacon, directing ships to the safest entrance and away from the hazardous reefs
Top-rated guides
Discover unique stories, customs, and legends that can only be found here. Our knowledgeable guides will share fascinating insights as you're transported back in time. The combination of the turquoise sea and the historical significance of this place will create a lasting memory
Convenient transportation
In addition to offering round-trip transportation in comfortable and safe vehicles, we will pick you up at the comfort of your hotel, and upon return, drop you off at the doorstep of your lodging. We do our best to make everything as easy as possible so that all you need to do is relax and enjoy the scenery at a fair and reasonable price for our national and Latin American visitors
What we include
In this quick trip to Tulum or Tulum Express, we include everything necessary for an amazing day and a great experience
- Round trip transportation
- Air-conditioned vehicles
- Entrance and tax to Tulum
- Bilingual guide in the Tulum archaeological site
- Water
Who is the Tulum Express tour most suitable for?
This excursion is designed for:
- People with small children who wouldn't handle a long excursion
- People who want to return to their all-inclusive hotel as soon as possible
- People who have a flight in the afternoon or evening and want to make the most of the morning
Who the Tulum Express tour is NOT suitable for
- The quick trip to Tulum or Tulum Express is a small-group excursion with lower volume. This means that the price is higher than more popular excursions because the costs are divided among fewer people. Therefore, the price is higher compared to the more popular or high-volume tours to Tulum
- It is an excursion that departs very early in the morning, so it is necessary to pay for the quick Tulum or Tulum Express excursion in advance to guarantee your spot. Therefore, the payment and cancellation policies are a bit stricter than those of more popular excursions
Blog
I would also like to remind you that if you're planning to visit the Riviera Maya and are looking for information about places to visit and tips on how to save money during your visit to Tulum, don't hesitate to check out our blog. It is full of articles and advice
We answer questions such as
- Tour Tulum desde Cancún
- Tulum Express tour reviews
- Tour a Tulum desde Riviera Maya
To make your visit to Tulum more enjoyable
Other options
Remember that we have other excursions in packages that include Tulum. Check them out.
What are you looking for?
If for any reason you want to do something different, send us a message. We are the direct providers of the excursion, which allows us to offer you all the services with Tulum included and, of course, at the best price, only here at Tulum Express Tour
Social Network
Social media has changed the way we socialize, and to stay relevant in the market, we need to be on Facebook or Instagram
If you are comfortable on these social media platforms, we ask that you give us a LIKE so that the algorithm helps us appear higher in search results
Prices
The prices mentioned below are in Mexican pesos. If you are from outside Mexico (Argentina, Colombia, Spain), don't worry; you can pay in pesos, dollars, or euros
Prices departing from Playa del Carmen or Cancun
- +12 years and older are considered adults. The price is $75 USD / $1500 MXN per person
- 4 to 11 years old are considered children, and the price is $65 USD / $1300 MXN per person
- Unfortunately, children under 4 years old are not accepted
Meeting place
Your comfort is our top priority. That's why we offer convenient hotel pickups. Simply wait for us in your hotel lobby and let us take care of the rest
The only thing that could prevent us from picking you up is if the hotel doesn't allow us entry, in which case we can meet you outside the lobby. Or, if the hotel is located in a difficult-to-access area. However, this is very rare. In 90% of cases, we always pick up our guests and their families in the lobby of their hotels
- The meeting point is in your hotel lobby (for hotels located in Cancun, Playa del Carmen, or the Riviera Maya)
- The time at which the transportation will arrive at your hotel will depend on the hotel's location
- If we know your hotel address, we will pick you up there. Otherwise, we will designate a nearby, central location
- If you have any doubts about your hotel's location, please WhatsApp us
Includes
While we provide most essentials for the excursion, please note that additional expenses such as photos and tips are not included. Carrying some cash is recommended
- Round trip transportation to hotels located in Cancun, Playa del Carmen, or the Riviera Maya
- Air-conditioned vans
- Profesional driver
- Small Groups
- Early departures to make the most of the day
- Access to the Tulum archaeological site
- Tulum entrance fees
- Guided tour of the area by a certified guide for the Tulum archaeological site
- Free time in Tulum
Not included
We try to be as specific as possible to avoid misunderstandings. If you have any questions, please don't hesitate to contact us. We are at your service
- Tips
- Photos
- Souvenirs
- There is an additional fee for using video cameras at the ruins
- If it's not specified in the "Includes" tab, it's not included
What to bring
Nestled in the Caribbean, Tulum offers a unique experience. However, be aware that it can get quite hot, especially during certain months. To make your visit more comfortable, we suggest preparing for the heat by purchasing sunscreen and insect repellent at discounted prices before your trip. The prices at the archaeological site can be steep. Additionally, carrying a sufficient supply of bottled water is highly recommended. For more information, please don't hesitate to contact our customer service team
- Sun hat
- Opt for comfortable and lightweight clothing as you'll be doing a lot of walking. With average temperatures ranging from 25-30 degrees Celsius, it's important to dress for the heat
- Comfortable walking shoes (sneakers or sandals)
- A backpack with bottled water (There is no water available or it is expensive inside the archaeological sites)
- Sunblock
- Sunglasses
- Towels
- Snacks
- Photo camera
- Bug Spray
- Swimwear (perfect for Tulum) that can be worn under clothing for extra comfort
- Cash and credit card for souvenirs
- Good attitude :-)
Payment methods
Due to the small group nature of this tour, prepayment is required. We need to guarantee your attendance
- Bank deposit (minimum 2 days in advance)
- Electronic transfers (minimum 2 days in advance)
- Cash payment (minimum 2 days in advance)
- PayPal (+4% PayPal fee)
- Credit card payment (minimum 2 days in advance)
FAQ
FAQ
1.- How long is the Tulum Express tour?
Depending on your hotel location, if it's in Playa del Carmen, it lasts approximately 5-6 hours since we visit one of the best archaeological sites in Mexico, Tulum.
2.- What does the Tulum Express tour include?
Basically includes the following
- Round trip transportation to hotels located in Cancun, Playa del Carmen, or the Riviera Maya
- Air-conditioned vans
- Profesional driver
- Small Groups
- Early departures to make the most of the day
- Access to the Tulum archaeological site
- Tulum entrance fees
- Guided tour of the area by a certified guide for the Tulum archaeological site
- Free time in Tulum
Want more information? Check out this link for the Tulum Express tour
3.- Is there any extra cost for the Tulum Express tour?
There are no extra charges; everything is included for an amazing day at the Tulum archaeological site
4.- Can we swim in the beach?
You can swim during your free time; however, it depends on whether beach access is open. Currently, access to the beach from the archaeological site is closed, but this could change at any time and depends on the authorities managing the Tulum archaeological zone
5.- Can we bring food into the archaeological site?
Unfortunately, no. There are hardly any trash cans and it would generate a lot of garbage within the archaeological zone. Bringing food into Tulum is not allowed
6.- How long are you in Tulum mayan ruins?
Times are approximate and depend on many factors. However, we can give you average times based on our experience, which may vary
Tulum Express tour: Approximately 2 hours
1.- How can I make a reservation?
Send us a WhatsApp message and we'll be happy to make the reservation for you, or you can book directly on our website
2.- If I buy online, how do I get my tickets?
Once we confirm your deposit, you will receive a PDF confirmation of services with all the information about the meeting point, schedules, guide photos, etc. That PDF is your ticket; it contains your reservation number and everything you need to identify yourself
3.- Do I need to book for a specific date?
Yes, especially during peak seasons, our tours tend to fill up quickly. It's advisable to book a specific date to ensure your spot on the transportation
4.- I don't have a credit card. What can I do?
You can make a direct deposit to our bank account. Send us a WhatsApp message and we'll gladly provide you with our bank details
5.- Given past negative experiences, I would like to know if it's possible to pay for the tour in full upon arrival, after verifying the transportation and guides
Unfortunately, no. Since this is a small-group tour, prepayment is required to guarantee your spot.
6.- What are your customer service hours?
We work all day, but our office hours are
- Monday to Friday 07:00 am – 10:00 pm
- Saturday & Sunday 07:00 am – 09:00 pm
7.- Can I transfer my ticket to someone else?
Yes, that's fine as long as both parties agree and you let us know in advance.
8.- How can I make an international call?
If you're calling from the United States, we have US numbers. If you want to call our headquarters in Playa del Carmen, please dial (+52) 987 112 9491
9.- If I book for a certain date but have to change the date because of unforeseen circumstances, can I do that?
Certainly. We kindly request 24 hours advance notice to avoid any inconvenience caused by selling those spaces to another party
10.- Can I pay with someone else's card?
You can make the reservation on the website and pay through that platform
11.- I can't print my coupon. What can I do?
Just let us know and we'll send you a new one in case it gets lost. Even just your name or confirmation number is enough; our operators have a list of everyone they need to pick up
12.- When can I cancel?
You can cancel at any time as long as you give us at least 24 hours' notice. If you don't show up on the day of the excursion, no-show or administrative fees may apply. However, each case will be evaluated individually for exceptions
13.- How can I contact you?
We offer multiple ways to contact us. You can call us, send an email, text message, or WhatsApp, which is highly recommended
14.- I'm interested. Can you give me a call?
Yes, just send us a WhatsApp message and we'll be happy to send you the detailed information
15.- What’s your cancellation and refund policy?
You can cancel without any problem, as long as you give us 24 hours' notice of any changes or cancellations
1.- What’s the price of the Tulum Express tour?
Prices starting from Playa del Carmen or Cancun
- +12 years and older are considered adults and the price is $75 USD / $1500 Pesos per person
- Children aged 4 to 11 pay a child price of $65 USD / $1300 Pesos per person
- Unfortunately, children under 4 years old are not accepted
2.- When is someone considered an adult and a minor?
Those over 12 years old are considered adults and pay $1500 pesos per person, those between 4 and 11 are considered minors and pay $1300 pesos per person. Unfortunately, this excursion is not available for children under 4 years old
3.- We are a large family; do you have a better price?
It depends on the season, the number of people, etc. Send a message, and we can gladly discuss a possible promotion
4.- I’m not Mexican, will you honor the same price for me?
No problem at all, it's the same price for everyone. You can pay in pesos, US dollars, or euros
5.- How can I pay you?
The ideal way is to make a reservation through the website, or you can transfer the payment to our bank accounts
6.- Can I pay you in dollars or euros?
Yes, through the website you can choose the currency in which you want to make the payment via PayPal
7.- Can I pay you with a credit card?
Unfortunately, no. You must pay in advance through the website or via a transfer to our bank accounts
8.- Can I present my purchase confirmation on my cellphone?
Yes, our operators have a list of all the people included in the excursion
1.- Does the quick trip to Tulum or Tulum Express include transportation?
Yes, it includes comfortable transportation. It is a low-volume shared excursion, and all vehicles are equipped with air conditioning and highly trained drivers
2.- For Tulum Express, where will I be picked up?
At the convenience of your accommodation, as long as we know the address and the transportation can access it. There is no pickup in popular areas, only at hotels or hostels. For more information, check this link
3.- How do you guarantee that you will pick me up?
We have a reputation to uphold, and nowadays with social media, it's very easy to get a bad reputation. We take great care in maintaining our image and would never sell you something we’re not sure we can deliver
4.- How many minutes of tolerance do I have for the pickup?
5 minutes. Remember, there are other people we need to pick up, so out of respect for others, the tolerance time is very short
Itinerary
We know that paying attention to details helps avoid misunderstandings, and we like to be as specific as possible
By being detail-oriented, we can be more organized and efficient. This helps avoid unforeseen issues, maximizes the experience, and reduces stress
Please note that all times are approximate
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We pick you up at your hotel (in most cases)
We have a network spread throughout the Riviera Maya, and we will pick you up at your hotel (in most cases). The pickup time depends on the location of your hotel
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Transportation to the Tulum archaeological site
We will take you to the Tulum archaeological site. Please note that it is a low-volume shared excursion, and we will pick up more people on the way to Tulum. It is a low-volume excursion, so we will do everything in the most efficient and quick manner possible
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Visit to the Tulum Mayan ruins
We visit the Tulum archaeological site, including entrance fees and taxes. Additionally, you will be accompanied by a guide whose explanations will bring the archaeological site to life
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Free time at the Tulum Mayan ruins
After visiting Tulum, you will have free time to explore the site at your own pace and take photos
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Transportation back to your hotel
We will take you back to your hotel. We will drop you off at the same place where we picked you up
Restrictions
While we must take into account certain restrictions and levels of effort, we are committed to being inclusive and bringing as many visitors as possible to this stunning Mexican destination
- Because of the difficult terrain at the ruins, it is not advisable for wheelchair users
- You need to be able to hike on terrain with slopes, loose rocks, and gravel
- There is a 10-minute walk from the Tulum parking lot to the ruins entrance
- Children under 18 must be accompanied by an adult
- Tripods and special video equipment are prohibited in the ruins
- Climbing on the ruins in Tulum is strictly forbidden
- To swim in the deep part of the sea, you must know how to swim. If not, please stay in the shallow area where you can stand
Cancellations
If you have already made a reservation, it means you have already paid for the Tulum express tour, so we must follow these cancellation and refund policies
We offer full refunds if cancelled within the specified timeframe
- If you cancel after 24 hours, you will receive a full refund
- No Show, No Refund
Reviews
Review"I enjoyed the visit to Tulum. They were punctual, kind, and provided clear explanations. I visited Tulum many years ago, it has changed a lot, and we must continue to protect and value it"
"Unbeatable family outing. We took the tour from the hotel and only had to worry about bringing our swimsuits and towels. Mara's attention, recommendations, and guidance were unbeatable!"
"Very good experience, the staff was very considerate with everyone."
"The entire activity was very well-planned and executed with great seriousness. They were always attentive to anything we needed"
""Our guide and operator were excellent. They were very attentive and efficient, and we were able to complete all activities in the allotted time."
"My favorite part of the experience was the long and comprehensive explanation our guide gave about the archaeological site and Mayan culture. In addition to the place being beautiful, the view was spectacular."
"We took two tours with the company, the Tulum tour and the Chichen Itza express. They leave very early, but it's worth it because you don't encounter many crowds. And on the Tulum tour, the food was delicious, and the cenotes were spectacular."
"Excellent service, very good logistics to reduce pick-up and drop-off times at different hotels. In fact, they used two vehicles for the return trip to reduce the return time."
"We booked the half-day Tulum excursion because we're only staying in the Riviera Maya for 5 days and didn't want to spend a whole day on a tour. It turned out to be a great decision!"
"We took the Tulum tour and absolutely loved it, both the tour itself and our guide's personality and knowledge. If you're thinking of visiting Tulum and learning about its history from a friendly and knowledgeable person, we highly recommend it"